Legal

Privacy Policy

Last updated: January 1, 2026

1. Introduction

EnrichGraph ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our professional profile data API services and website.

2. Information We Collect

We collect information in the following ways:

2.1 Information You Provide:

  • Account registration information (name, email, company)
  • Billing and payment information
  • Communications with our support team
  • Data you submit for processing through our API

2.2 Automatically Collected Information:

  • Log data (IP address, browser type, pages visited)
  • Device information
  • Usage data and API call logs
  • Cookies and similar tracking technologies

3. How We Use Your Information

We use the collected information for:

  • Providing and maintaining our services
  • Processing transactions and billing
  • Communicating with you about your account
  • Improving our services and developing new features
  • Analyzing usage patterns and service performance
  • Preventing fraud and ensuring security
  • Complying with legal obligations

4. Data We Process on Your Behalf

When you use our API to process data, we act as a data processor on your behalf. We process this data solely according to your instructions and our Data Processing Agreement. We do not use your submitted data for any purpose other than providing the requested services.

5. Information Sharing

We do not sell your personal information. We may share information with:

  • Service Providers: Third parties who help us operate our business (payment processors, hosting providers)
  • Legal Requirements: When required by law, court order, or government request
  • Business Transfers: In connection with a merger, acquisition, or sale of assets
  • With Your Consent: When you have given explicit permission

6. Data Security

We implement appropriate technical and organizational measures to protect your information, including encryption in transit and at rest, access controls, and regular security assessments. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We retain your personal information for as long as your account is active or as needed to provide services. We may retain certain information as required by law or for legitimate business purposes. API request data is retained according to your service agreement.

8. Your Rights

Depending on your location, you may have the following rights:

  • Access to your personal information
  • Correction of inaccurate data
  • Deletion of your data
  • Data portability
  • Objection to processing
  • Withdrawal of consent

To exercise these rights, please contact us at support@enrichgraph.io.

9. Cookies

We use cookies and similar technologies to improve your experience, analyze usage, and provide certain features. You can control cookies through your browser settings, but disabling them may affect functionality.

10. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices of these sites and encourage you to review their privacy policies.

11. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If we become aware of such collection, we will delete the information promptly.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of material changes by posting the new policy on our website and updating the "Last updated" date. Your continued use of our services constitutes acceptance of the updated policy.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us:

EnrichGraph Privacy Team
Email: support@enrichgraph.io